Drainage
Drainage work clears blocked or slow drains and fixes the problems behind them, from sinks, showers and toilets inside to gullies and drains outside. Describe what is happening, add photos and mark the urgency, especially if water is backing up.
Is it a leak or a faulty fitting instead? Plumbing
Who it's for
- Homeowners with blocked sinks, toilets or showers
- Landlords dealing with blockages reported by tenants
- Businesses with blocked washrooms or kitchens
- Properties with overflowing outside drains or gullies
What's included
Drainage work can include:
- Clearing blocked sinks, showers, baths and toilets
- Unblocking outside drains and gullies
- Investigating recurring blockages and slow drainage
- Repairs to accessible waste pipes
- Driveway and surface water drainage problems
How it works
- 01
Report it
Describe the blockage on the maintenance request form.
- 02
Urgency
Mark it high if water is backing up or overflowing.
- 03
Photos
The sink, drain cover or affected area.
- 04
Clear and check
We clear the blockage and check the water drains away.
Frequently Asked Questions
Common questions about our drainage service.
How much does it cost to unblock a drain?
It depends on where the blockage is, how severe it is, access to the drain and whether it can be cleared from inside or needs work outside. Recurring or deeper blockages may need further investigation.
What causes blocked drains?
Common causes include fat and grease in kitchen drains, hair and soap in showers and baths, wipes and other items flushed down toilets, and leaves or debris in outside drains.
Who is responsible for a blocked drain?
Usually, the property owner is responsible for drains within the property boundary that serve only that property. Shared drains and sewers are often the water company's responsibility, so check with them if you are unsure.
How can I prevent blocked drains?
Avoid pouring fat and oil down sinks, use hair traps in showers, only flush toilet paper and keep outside drain covers clear of leaves.
Got a blocked drain?
Describe the blockage, add photos and set the urgency.
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